Privacy and Personal Information Protection Policy

At Nikol Poulin Inc., we place great importance on the protection of personal information belonging to our customers, employees, and representatives. In accordance with the private sector privacy law, we are committed to maintaining the confidentiality of personal information collected in the course of our activities. Our privacy policy aims to inform you about our practices regarding the collection, use, disclosure, retention, and protection of your personal information. By providing us with your personal information, you agree to the terms of this policy and authorize us to process your information in accordance with it.

1. Consent

1.1 Privacy Protection Commitment

We are committed to protecting the privacy of our users. We collect and use personal information only with their explicit consent and in compliance with applicable laws.

1.2 Acceptance of Our Policy Terms

By accessing our website https:// or providing us with personal information, you agree to the terms of our privacy policy. This includes your consent to the collection and use of your personal information in accordance with this policy.

1.3 Right to Withdraw Consent

You have the right to withdraw your consent at any time, subject to certain legal or contractual restrictions. We will inform you of the possible consequences of such withdrawal, such as the inability to provide certain products or process certain requests. Your decision to withdraw will be recorded in our records.

1.4 Exceptions to the Need for Consent

In certain exceptional circumstances, we may collect, use, or disclose personal information without obtaining your prior consent. This may occur in situations where legal, medical, or security imperatives make obtaining your consent impossible or impractical. These situations include, but are not limited to, cases of suspected breach of contract, prevention or detection of fraud, or law enforcement needs.

2. Collection of Personal Information

2.1 We collect personal information or data from your entities through various means, such as:

2.2 We may also collect information through third parties, such as:

2.3 We may use advanced technologies to collect personal information, including identifying, locating, or profiling our customers (e.g., creating consumer profiles). However, we are committed to ensuring the privacy protection of our customers:

We are committed to being transparent about the use of these technologies and respecting the privacy choices of our customers.

3. Types of Personal Information Collected

3.1 We collect various types of data, including but not limited to:

3.2 Children's Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. By using our website, you affirm that you are at least 13 years old. If you are under 13, please do not attempt to send us personal information. If we discover that we have inadvertently collected personal information from a user under 13, we will attempt to promptly delete that information from our files and records. We also encourage website users aged 13 or older to seek permission from their parents or guardians before submitting any information about themselves online.

If you believe that a child under 13 has provided us with personal information, please contact us using the contact information provided in the following section.

4. Use of Personal Information

4.1 We use your personal information for a range of essential activities:

These uses aim to enhance your experience with our services and facilitate effective interaction with our organization.

4.2 We provide various options to allow you to control and limit the collection of your personal information. These options include:

It is important to note that some of these options may limit your access to all features of our service. For example, by refusing certain cookies, some parts of our website may not function as expected, or by choosing not to create an account, certain customization features may not be available.

5. Sharing and Disclosure of Personal Information

5.1 Personal information collected by our organization is accessible to specific categories of our staff and certain partner organizations for the purpose of efficiently providing our products and services. For example:

We ensure that this information is used exclusively for the stated purposes and in compliance with confidentiality. Data transfers outside Quebec are carried out as part of international collaborations, ensuring adequate protection of information in accordance with applicable laws.

6. Links to Other Websites

6.1 Our website may contain links to third-party websites

When you follow these links, you leave our website. Information exchanged at that point is no longer subject to our privacy policy. We recommend reviewing the privacy statements of other websites you visit before providing any information.

7. Security of Personal Information

7.1 Security Measures for Personal Information Protection

To ensure the security and confidentiality of personal information, Nikol Poulin Inc. adopts rigorous security measures, encompassing both physical and technological aspects. Here are some concrete examples:

These measures aim to protect personal information against unauthorized access, use, or disclosure and maximize its integrity and confidentiality. While we do our utmost to protect your personal data, it is important to keep in mind that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7.2 Employee and Board Commitment

Every employee, director, volunteer, independent contractor, or ad hoc advisor working within our board committees commits to respecting the personal information we collect. Additionally, these individuals commit to maintaining the confidentiality of information specific to our activities and not disclosing or using it for personal gain or the benefit of others. This commitment begins upon the start of employment, directorship, volunteer service, independent contracting, or ad hoc advisory and continues indefinitely.

8. Retention and Destruction of Personal Information

We will retain your personal data only for the duration necessary for the purposes stated in this privacy policy. We will retain and use them to the extent necessary to comply with legal obligations, resolve disputes, and enforce our legal policies.

We will also retain usage data for internal analysis purposes. This data is generally kept for a shorter period, unless used to enhance security or improve the functionality of our website, or if we are legally required to retain it for a longer duration.

9. Your Rights

9.1 Recognition and Respect of Your Rights

Within the scope of our privacy policy, we recognize and respect the fundamental rights of individuals whose personal information we hold. These rights include:

Subject to applicable laws, upon receiving a written request from an individual and after verifying their identity, we will inform the person whether we hold personal information about them and provide them with that information.

We may deny an individual access to their information in accordance with applicable laws, in which case we will provide the reasons for the denial.

To facilitate these rights, the contact information of our privacy officer is clearly provided for any questions or concerns. These measures ensure that individuals can exercise their rights with confidence and transparency.

10. Policy Changes

This policy may be updated to reflect changes in our practices or legal requirements. Changes will be posted on our website. We encourage you to regularly review this privacy policy to stay informed of any changes.

11. Contact

Any request or question regarding this privacy policy can be sent to the person responsible for personal information protection at the following address:

Effective date of the policy: January 26, 2024

Sale or Transfer of Business or Assets

When a business is sold or transferred, your personal data may also be transferred to the acquirer or recipient of the assets. If this happens, Nikol Poulin INC will require the acquirer to use your personal data in accordance with this privacy policy. This includes the use of your personal data only by the acquirer and its affiliated companies. If we are involved in a reorganization, dissolution, or liquidation, it may also result in the transfer of your personal data to a third party. In all cases, we will strive to protect your personal data and inform you of any transfer as required by applicable law.

Disclosure of Your Personal Information

Your data, including your personal data, is processed in our operational offices and any other location where the parties involved in this processing are located (such as our service providers). This means that this information may be transferred to computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. Therefore, in some circumstances, foreign governments, courts, law enforcement agencies, or regulatory bodies may be authorized to access personal data collected and held under our control.

By using our website, you consent to such transfer. We will take all necessary measures to ensure that your personal data is processed securely and in accordance with this privacy policy. No transfer of your personal data will take place to an organization or country without adequate controls in place, including regarding the security of your personal data and other personal information.

Every employee, director, volunteer, independent contractor, or ad hoc advisor working within our board committees commits to respecting the personal information we collect. Additionally, these individuals commit to maintaining the confidentiality of information specific to our activities and not disclosing or using it for personal gain or the benefit of others. This commitment begins upon the start of employment, directorship, volunteer service, independent contracting, or ad hoc advisory and continues indefinitely.

Use of Cookies and Google Analytics

We use tracking technologies such as cookies, tags, and scripts to improve and analyze our website. We use both temporary and persistent cookies for various reasons, including providing services available on the website, authenticating users, personalizing the user experience, and tracking traffic and website usage information.

Some cookies are essential to provide the requested services and prevent fraudulent use of user accounts. We also use persistent cookies to remember user choices, such as identifiers and language preferences, to enhance the user experience.

We also use persistent tracking and performance cookies to track traffic information on the website and to test new pages, features, or functionalities of the website to observe user reactions. These cookies may be administered by third parties and may directly or indirectly identify you as an individual visitor.

You can configure your browser to refuse cookies or to be notified when a cookie is sent. However, please note that certain parts of our website may not function properly if you refuse cookies.

Analytical Data

We may engage third parties, such as Google Analytics, to assist us in collecting and analyzing information about the sections visited on the website to assess and improve the user experience and the website. These third parties may use cookies and other tracking technologies. If you wish to prevent the storage and processing of such data (including your IP address) by Google, you can download and install the browser plugin available at the following link: Google Analytics Opt-out Browser Add-on Download Page.

You can also review the privacy policy of Google Analytics by clicking the following link: Privacy Policy and Terms of Service – Google.

Conversion Pixels

Conversion pixels, also known as "transparent GIFs" or "pixel tags," are tiny images, usually a single pixel, that can be placed on a web page or in an email to indicate when you have viewed that page or opened that email and to analyze response rates.